Spa Durban Loyalty Cards
Benefit 1: Spa Discounts
*Receive 5% Off our Spa Treatment Menu
This is applied automatically
*Receive 5% Off All Online Vouchers, All Year Round!
Coupon Codes will be emailed directly to you.
Request your unique code by emailing email@example.com
Benefit 2: SpaBacks
*Earn SpaBacks with Every Purchase
(Treatments, products, vouchers)
*Book any treatment for a Monday at all branches and receive Double SpaBacks
*Book at Virginia or The Royal and receive Extra SpaBacks, all year round!
*Earn Double Spa Backs on Double SpaBacks Days
(24 May, 04 July, 22 Aug, 13 Sept, 05 Dec)
*SpaBacks can be used as a method of Payment or to Discount any Treatment or Voucher at any branch, or Accumulate them as Full Payment for your favourite Treatment
* Your SpaBacks balance is displayed on your purchase receipt
Benefit 3: Spa Durban Points
*Receive Points with Every Purchase
(Treatments, Products, Vouchers, Anything & Everything you do with us!)
*Points can be accumulated to unlock various rewards
* Your Points Continue to Grow until You’re Ready to Claim a Reward. Even if You Redeem SpaBacks, Your Points Continue to Grow
*You will Receive email notifications of points earned and rewards unlocked
Benefit 4: Birthday Treat
*Just Because we Appreciate You, You will Receive a Special Treat from Spa Durban On Your Birthday!
Get More with Our Booking Perks
- Inter branch Bookings Receive a complimentary 15mins Foot Massage / 15mins Head & Neck /Back Scrub /Add Hot Stone to the Back to your Full Body Massage.
- Monday/Tuesday Bookings -Request a Complimentary 15mins Foot Massage / 15mins Head & Neck Massage (Excludes Peak Seasons/ Public Holidays & Subject to Availability)
- Booking Via BBM -Receive a Complimentary 30mins Foot Massage Or Book for 2 or More People & Receive a 15mins Foot Massage Each, Our Pin- 2BC94F3B
- Treat Someone Special on their Birthday or Treat yourself 🙂 and receive Something Special From Us.
- Book any of our single spa packages for 3 or more people and receive a special price.
Spa App Benefits
- Receive a Complimentary 30mins Foot Massage or Book for 4 or more ppl & Receive a 15mins Foot Massage Each, with All Bookings made via our APP.
- Receive a 10% Off Voucher for any Spa Treatment when you refer 5 Friends to our APP.
- Appointments are only confirmed once a Deposit is paid
- Late Arrivals will be billed in full whilst the normal treatment time will apply.
- You may cancel your booking by giving us written notice via email or fax. In the event that the booking is cancelled a reasonable cancellation charge will be levied as following:
– 2 Days Prior to the date of the booking-50% Cancellation Fee
– 1 Day Prior to the date of the booking or on the day cancellation or no show-100% Cancellation Fee. This amount will be taken from your credit card.
- Please note that the Hotel is a separate entity and that you will be billed in full in the event of you cancelling a room booked by Fleur De Lis Spa on your behalf within 48 hours of your reservation or upon instruction from the Hotel.
- Any meals ordered, which is not part of your treatment must be settled directly with the Hotel.
- All Booking on Weekends, Public Holidays or peak Seasons will require a deposit.All Bookings which are longer than 2 hours or booking for 3 or more people will require a deposit.
- Please arrive on time or early.
- Give your therapist feedback, Let her know if you have any special needs or disabilities so that your visit is comfortable.
- Know that you are in a professional spa environment and do not expect anything other than a therapeutic spa service.
- Communicate your preferences during treatments so that our therapist can adjust to you.
- Be Considerate to yourself and others. For example turn off your cell phone and be mindful of other clients space.
- Do not Leave children unattended as this can be disruptive and unsafe.
- Tips are optional.
- Do not take food or refreshments into the treatment area.